Celsia understands this dimension as our commitment to the comprehensive development of our employees, their families and the communities where we operate in order to contribute to improving quality of life and create environments of mutual benefit, respect and trust.
Our energy is catching
What is behind these words? Simple: over the course of four years, we have striven to build a culture of good energy that drives the development of our strategy, activates the minds of our employees and stirs the heart of our processes. That is why more than 2,000 “Celsians” are vibrant delivering solutions to our customers, interacting, learning from mistakes and enjoying the positive results.
To this end, we established four pillars that support our transformation toward the company we are building: one that is agile and reliable, that dares to be different, that enjoys making life easier, and in which everyone does their best to grow together. Learn more about this unique and different culture by clicking here.
Check our documents
- See here our human management policy.
- See here our Variable Compensation System.
- See here our long-term compensation metrics
- See here our Talent Attraction and Retention Initiatives
- In Integrated Report 2022 you can find our Culture and Talent management.
We improve the quality of life
Management of human talent is essential to achieve our strategic objectives. Therefore, we standardized and improved the Quality of Life program in the Organization, which aims for the balance and wellbeing of all employees, focusing our actions on creating, maintaining and improving conditions that foster the comprehensive development of our employees and their family group, in order to contribute to the progress of the Organizational goals and expansion of new businesses.
Quality of Life program
Our Quality of Life program seeks the balance and wellbeing of employees, focusing our actions on creating, maintaining and improving the conditions that foster the comprehensive development of them and of their family group.
The program is designed under the following dimensions:
- Health and life
- Familiy
- Celebrations
- Activate your energy
- More for you
- Financial
At Celsia we are convinced that in order to create shared value in the long term and to achieve our purpose of being a company that remains in time, the relationship with our stakeholders is fundamental. For this reason, based on our Stakeholder Engagement procedure and our Social Policy, we focus on maintaining a permanent, transparent and trusting dialogue that allows us to become allies. To this end, we analyze risks and opportunities and establish communication strategies to receive, manage and address their concerns, complaints, suggestions, comments and expectations.
In order to define, maintain and update relationship strategies appropriate to each stakeholder group (interested parties in a specific context associated with our operation) and that respond to the specific local contexts in which company-community relations are developed, at Celsia we have the Instructions: Socioeconomic, Political and Cultural Characterization.
Our relationship is based on the following principles:
- Dialogues with stakeholders: allow us to know their views on our projects, works or activities in their environments and the material issues that should focus our attention. We develop annual dialogues with prioritized stakeholders and specific strategies for each one of them.
- Participation and prior consultation: this enables interested parties (ethnic and non-ethnic communities and other local stakeholders) to become actively and timely involved in learning about our projects, works or activities that may affect them by identifying the impacts (positive and negative) derived from them and formulating management measures to address them, so that their perceptions are included in the environmental monitoring instruments. At Celsia we have the Instructions: Information, Participation and Consultation, which gives us guidelines to develop this matter, adapted to the particularities of the communities and other interested parties, and which allows a dialogue under equal conditions. In these spaces for participation and consultation we also analyze other aspects of interest to stakeholders such as: local employment, social investment, community health and safety, land rights, ethnic and archaeological cultural heritage.
- Meetings for information and personalized attention: these spaces are developed according to the needs and on specific topics with stakeholders and contribute to the strengthening of permanent and direct relationships. These meetings are arranged between the company and the communities (and other stakeholders) and can take the form of meetings, assemblies, focus groups, visits to leaders, experimental tours, encounters, and networking events, among others. During the construction stages of the projects, depending on the size of the project and the characteristics of the environment and its communities, Celsia establishes service offices.
In addition, Celsia assigns one social professional per project for the feasibility, construction, operation and maintenance stages.
- Attention to communications: another of the means by which our stakeholders relate to us is through their communications (requests and complaints), for which we have the Instructions: Communications Management, which determines the permanent mechanism of attention that allows its reception and management.
- Transparency Line: through this line you can report personally or anonymously, incorrect acts or violations to the company’s policies. This line is managed by an independent third party and has all the confidentiality and personal data handling protocols. It works through a telephone line per country where we are present and a transversal e-mail to all countries.
Consult our documents:
- Social policy
- Human Rights Policy
- Stakeholder Engagement Procedure
- Instructions: Socioeconomic, Political and Cultural Characterization
- Instructions: Information, Participation and Consultation
- Instructions: Communications Management
- Transparency Hotline
Social value
At Celsia, social investment is based on knowledge of our communities, their environments and their particularities. It includes both voluntary and mandatory actions, all defined in processes of relationship, dialogue and direct agreement with the communities surrounding our projects and operations, consistent with the social policy, principles and organizational values, aimed at building and strengthening sustainable relationships.
This is how we will develop our social investment in 2023: COP 50.020 millions.
All our social investments are framed within four strategic lines:
Improvement of the quality of life
Actions that contribute to the strengthening of living conditions and community integration: community infrastructure, health and environment, culture, recreation and sports.
Promotion of education
Actions that contribute to improving the quality of education: school infrastructure, provision of school supplies and equipment, and strengthening teachers’ skills.
Community development
Actions that contribute to the strengthening of grassroots organizations, productive projects and mechanisms for citizen participation.
Access to energy
Development of actions that contribute to the access and efficient use of energy.
In our you can find details of our social management with communities.
Our goal and commitment is to continue to maintain 100% coverage of our operation centers and new projects with participatory processes with the communities and other stakeholders, evaluating and managing the impacts and risks associated with the company’s operations in their territories, based on the different actions we undertake within the framework of our social management.